PRIVACY POLICY

Business Name: The Mix Artist, LLC

The Mix Artist, LLC ("Company," "we," "our," or "us") is committed to protecting the privacy and security of our clients, website visitors, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect personal and usage information in the following categories:

a. Personal Identifiable Information (PII)

Collected directly from you:

Full name
Email address
Phone number
Billing and payment information (via third-party platforms)
Project files and related audio materials

b. Automatically Collected Information

IP address
Browser type
Device type
Referral URLs
Site interaction data (via cookies, analytics tools)

We do not knowingly collect sensitive personal data such as Social Security numbers or government IDs.

2. How We Use Your Information

We use your information for legitimate business purposes, including to:

Respond to inquiries and provide services
Process and fulfill orders
Communicate updates, including appointment reminders or service updates
Improve website performance and user experience
Maintain internal records and ensure legal compliance

We do not use your data for automated decision-making or profiling.

3. Legal Bases for Processing (If Applicable Under GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under one or more of the following legal bases:

Your consent
Performance of a contract
Compliance with a legal obligation
Our legitimate interests

4. Sharing and Disclosure of Information

We do not sell or rent your personal information. We may share your information with:

Third-party service providers (e.g., payment processors like Stripe, PayPal, Wix Bookings)
Government or law enforcement where required by law or in the good faith belief such action is necessary
Successors in the event of a sale, merger, or acquisition of our business assets

All third parties are required to maintain the confidentiality and security of your data.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined above, unless a longer retention period is required or permitted by law (e.g., tax, accounting, or legal reporting obligations).

6. Cookies and Analytics

We may use cookies and third-party analytics tools (such as Google Analytics) to improve site functionality and performance. You can disable cookies in your browser settings; however, this may affect website usability.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

Access, update, or delete your personal data
Withdraw consent (where processing is based on consent)
Object to or restrict processing
File a complaint with your local data protection authority

To exercise these rights, contact us at info@themixartist.com.

8. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children. If we learn that we have collected personal information from a child, we will delete it immediately.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. Please review their policies before submitting personal data.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The updated version will be posted with a revised effective date. Continued use of our services constitutes acceptance of the changes.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact:

The Mix Artist, LLC
📧 info@themixartist.com
🌐 https://themixartist.com